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Room fragrance for stores, what influence on the consumer?


The shopping experience is not only about sight and touch, but also about smell. The smell of a store can have a powerful impact on consumer emotions and behaviors. That's why many businesses use air fresheners to create a welcoming atmosphere and positively influence customers. In this article, we will explore the importance of home fragrances for shops and their influence on the consumer. We'll also cover the different types of home fragrances available and share practical tips for using them effectively. Find out how home fragrance can boost your sales and create a memorable experience for your customers.

1 – The importance of the olfactory atmosphere

When we think about creating a pleasant atmosphere in a store, we tend to focus on lighting, music, product layout and other visual aspects. However, smell also plays a vital role in our sensory experience. Home fragrances have become a valuable tool for businesses seeking to influence consumer emotions and behavior.

The sense of smell is directly linked to our emotions and our memory. Smells can trigger memories, evoke sensations and create a special mood. When we walk into a store, the smell that greets us can instantly elicit positive or negative reactions, and even influence our mood and willingness to buy.

Research has shown that home fragrances can stimulate positive emotions in consumers, which may encourage them to stay in the store longer, explore products more, and feel more inclined to make a purchase. A study found that customers perceive scented stores to be more appealing and welcoming, and are more likely to return.

By creating a pleasant olfactory atmosphere that is consistent with your store's brand image, you can generate customer interest and engagement. Air fresheners can also be used to create a positive association with your brand, by strengthening its identity and making it memorable.

In the next part of this article, we will explore the different types of home fragrances available to stores and their specific influence on consumers.

2 – Create a sensory experience

In a world increasingly focused on online sales, physical stores must stand out by offering a unique experience to customers. The olfactory atmosphere is a powerful means of create an immersive sensory experience and memorable.

When customers enter a scented store, they are immediately enveloped in an environment that stimulates their senses. Air fresheners can be used to create a thematic atmosphere, corresponding to the identity of the brand and the essence of the products sold. For example, a flower shop can diffuse fresh floral notes, while a chocolate shop can invite customers with gourmand and chocolaty aromas.

This sensory immersion can create a more engaging experience for customers, encouraging them to explore products, spend more time in the store and interact with staff. The pleasant smell can also arouse positive emotions, which can strengthen the emotional connection with the brand and foster long-term loyalty.

It is important to note that the creation of an olfactory atmosphere should not be intrusive or excessive. A subtle, well-balanced scent is generally preferred, so as not to be too distracting or disturbing to customers. It is also essential to choose a fragrance that matches the identity of the brand and is appreciated by the majority of people.

By combining harmonious visual, musical and olfactory elements, businesses can offer a complete multi-sensory experience. This makes it possible to differentiate their offer, to captivate customers' attention and create lasting memories. In the next part of this article, we'll discuss the specific effects of home fragrances on consumer behavior and strategies for integrating them effectively into a store.

3 – The different types of room fragrances for stores

There is a wide variety of home fragrances available in the market, each with their own characteristics and effects on consumers. Here are some of the most common types of air fresheners used in stores:

  1. Floral perfumes : the floral scents evoke freshness, nature and beauty. These fragrances can be used in fashion stores, beauty salons or natural product shops to create a light and soothing atmosphere.
  2. Fruity scents : the fruity aromas evoke vitality, freshness and indulgence. They are often used in grocery stores, cafes or beauty supply shops to stimulate appetite or evoke summer memories.
  3. Woody fragrances : the woody notes evoke warmth, robustness and sophistication. These fragrances are often used in luxury stores, car showrooms or jewelry stores to create an elegant and refined ambiance.
  4. Spicy perfumes : spicy scents, such as cinnamon, vanilla or ginger, evoke warmth, friendliness and exoticism. These scents are often used in home decor stores, bookstores, or gift shops to create a warm and welcoming ambiance.
  5. Fresh scents : fresh scents, such as citrus or marine notes, evoke cleanliness, vitality and freshness. These fragrances are often used in sports shops, gyms or cleaning supplies stores to create a dynamic and stimulating atmosphere.

It is important to choose a home fragrance that matches the brand image of the store and is in harmony with the products sold. In addition, it is recommended to opt for quality perfumes and to use appropriate diffusers to ensure an effective and homogeneous diffusion of the perfume in the commercial space.

In the next part of this article, we will explore the psychological effects of home fragrances on consumers and how they can influence their buying behaviors.

4 – Link between home fragrances and perception of product quality

When consumers walk into a store, their first impression is often based on the general ambiance of the place, and this also includes the ambient scents. Indeed, the perfumes used in a store can influence the perception of the quality of the products offered.

Studies have shown that using pleasant, quality fragrances in a commercial environment can elicit positive reactions from consumers. Well-chosen scents can enhance store branding, create a pleasurable sensory experience, and foster positive association between the scents and products displayed.

When a pleasant scent is diffused in a store, it can trigger positive emotions in consumers, such as joy, relaxation or excitement. These positive emotions are then associated with the available products, which can improve the perception of their quality.

In addition, home fragrances can also influence consumers' buying behaviors. A study found that using a pleasant scent in a store can increase the time customers spend in the store, encouraging them to explore products more and make impulse purchases.

It is important to note that the effect of air fresheners may vary depending on the type of store and the target audience. For example, in a luxury store, a sophisticated and subtle scent can reinforce the high-end image of the products, while in a natural products store, a fresh and natural scent can create an atmosphere of well-being and simplicity.

In conclusion, the home fragrances used in a store play an essential role in consumers' perception of product quality. Carefully chosen, they can create a positive sensory experience, reinforce brand image and influence purchasing behavior. It is therefore crucial for retailers to consider the impact of air fresheners when creating the atmosphere of their store.

5 – Tips for using air fresheners effectively in your store

Now that we understand the importance of home fragrances and their impact on consumer perception of products, here are some tips for using these fragrances effectively in your store:

  1. Choose fragrances consistent with your brand : select fragrances that match the image of your store and your target audience. If your brand is focused on nature and well-being, opt for fresh and natural scents. If your store has a luxurious vibe, choose more sophisticated scents.
  2. Moderate the intensity of perfumes : be careful not to saturate the air with too strong perfumes. The objective is to create a subtle and pleasant atmosphere, not to invade the space. Use adjustable diffusers or vaporizers to control the intensity of scents.
  3. Test customer reactions : Carefully observe customer reactions when you introduce new flavors. Their behavior and their comments can give you indications on the effectiveness of the perfumes used.
  4. Adapt the fragrances according to the seasons or promotions : vary the home fragrances according to the seasons or special events. For example, during the holiday season, use warm and spicy scents to create a festive atmosphere.
  5. Make sure you follow safety and hygiene standards : Check local regulations regarding the use of air fresheners in public areas. Make sure the products you use comply with safety and hygiene standards.
  6. Change perfumes regularly : Fragrances can lose their effectiveness over time. Renew them regularly to maintain the sensory impact and prevent customers from getting used to them too quickly.

By following these tips, you can use air fresheners effectively in your store, creating a pleasant sensory experience and positively influencing consumer perception of products. Remember that every store is unique, so experiment and adjust scents to suit your own environment and business goals.


Air fresheners in stores have a significant impact on the consumer experience. By creating a pleasant olfactory atmosphere and stimulating the senses, these fragrances can influence the perception of products, the emotion felt by customers and even their purchasing behavior.

The importance of the olfactory atmosphere in a store cannot be underestimated. Home fragrances help create a memorable experience for guests, enhancing the emotional connection with the brand and fostering loyalty.

However, it is essential to choose fragrances carefully, keeping in mind the brand identity and the preferences of the target audience. The intensity of the perfumes must be moderate, avoiding any effect of saturation. It is also important to follow safety and hygiene standards when using air fresheners.

Ultimately, the judicious use of home fragrances can create a captivating sensory experience for guests, enticing them to stay longer, explore more, and return. By integrating this olfactory dimension into your sensory marketing strategy, you can differentiate your store and offer a unique experience to your customers.

So, do not hesitate to use home fragrances to create an enchanting atmosphere in your store and leave a lasting olfactory imprint in the minds of your customers.

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